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Software Engineering
Job title
Technical Support Engineer

Technical Support Engineer

Salary: Negotiable depending on experience

Location: Hybrid working, St Neots, UK (This role is also open to full time office base working)

Hours: 40 hours a week (with 30 minute paid lunch break) 

Core office hours: 10am - 3pm

Pico is currently looking for someone we can put our trust in, to help our customers make the best use of our world-leading PC Oscilloscopes and software.

You will:

  • Be able to create example code to demonstrate the full capabilities of our PicoScope hardware
  • Assist customers in writing a wide variety of cool and interesting applications.
  • Assist the Development and Marketing teams with the testing and evaluation of new products and software features
  • Provide after-sales technical support to existing customers and distributors via telephone, email, and the forum for Pico’s hardware and software products
  • Record and investigate software and hardware bugs reported by customers
  • Assist customers in selecting the correct products for their application.

What do you need? 

  • Demonstrable experience in writing code in any language to control hardware
  • Excellent written and verbal communication skills are essential
  • Front line support/ customer service experience desirable
  • Previous experience in electronics and using test equipment is an advantage
  • It would be an advantage to have a broad understanding of oscilloscopes, data loggers, or other electronic measuring instruments
  • In-depth knowledge of PCs and Operating systems is vital.

What’s in it for you?

Here at Pico we have a wealth of benefits at every Pico-Person's disposal!

From profit related pay bonus, to opportunities to stay in one of the company holiday homes, hybrid working, arcade room and an on-site gym! Alongside all of this, we have a Sports and Social Committee that ensures our diaries are full of fun and food. The list goes on and on... If this interests you please apply now or email

Joining Pico is really like joining another family, encouraging development and growth whilst doing something you love.

Please email me at if you have any specific questions. 

We look forward to hearing from you!