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  • St. Neots, Cambridge, UK
Job title
Automotive Support Assistant

Automotive Support Assistant

Salary: Negotiable depending on experience

Location: St.Neots, Cambridgeshire (hybrid working optional)

Pico is searching for an Automotive Support Assistant to join our Automotive team!

This is a key role that will enable the successful individual to provide essential support for customers, co-ordination between the Automotive team and other internal Pico teams!

You will:

  • Answer requests for information about kits, products, pricing, documentation & availability
  • Manage Custom kit and branding requests
  • Support Automotive Specialists in the identification, potential sourcing & evaluation of 3rd party products
  • Progress minor projects (branding & 3rd party products) through the Pico development process
  • Update Bills of Material following component obsolescence changes
  • Ensure satisfactory migration to the SysPro ERP system for all Automotive products and customers.
  • Provide a regular supply of information to distributors (including pricing and availability), including the potential creation and maintenance of a distributor portal
  • Provide reporting and analysis for the Automotive team regarding orders, sales and live projects

And much more!

What will you need?

  • Proficiency in Microsoft packages
  • Knowledge of ERP Systems, kitting and configuration of products
  • Good customer interaction skills and a focus on customer satisfaction
  • Thorough attention to detail

What’s in it for you?

By making the decision to join Pico, you’re saying YES to a culture where you’re supported to be yourself and trusted to work autonomously, you’re saying YES to a varied and rewarding career working alongside amazing people, and you’re saying YES to an organisation that will always encourage and support you to put health, wellbeing, and family first.

In addition, we have a long list of excellent benefits, whether you want to buy or sell holidays, use a cash health plan to get money back for medical expenses, a trip to one of our Company holiday homes or an EV through salary sacrifice, there is something on the list for everyone!

You will also receive an annual Profit Related Pay (PRP) bonus, enhanced maternity and paternity pay, free fruit and bean-to-cup coffee in the offices, and much more.

You can find a full list of our benefits here.

We are dedicated to providing a relaxed, inclusive workplace where people can channel their passions into their work. With core office hours being 10am – 3pm, you can take full advantage of our flexible working benefits.

This role is based in St Neots, home to many shops and small eateries, we are in a great location if you fancy popping out for a coffee or lunch. All employees are entitled to a 30-minute paid lunch break every day to use within their 40-hour working week!

If you are looking for a company where you are appreciated, valued, and where every voice matters, this may just be the opportunity for you!

To apply now, simply press the apply button below.

If you have any specific questions, please email

We look forward to hearing from you!